Selected employer experience · Platform products
Product leadership for core blockchain infrastructure.
Responsibility for foundational services at the intersection of platform growth, protocol support, reliability, and the security of customer funds.
The role
Isaac served as Senior Technical Product Manager for the core blockchain custody API and wallet services underlying BitGo’s product portfolio.
The operating context
- MandateProduct responsibility for foundational platform services.
- Team scopeInfrastructure development, protocol monitoring, and expanding support for coins and tokens.
- StakesCustomer funds needed to remain secure and accessible as the platform expanded.
- Product lensTreat technical infrastructure as a product surface with customers, priorities, dependencies, and explicit tradeoffs.
What changed
Isaac introduced release and readiness frameworks for adding coins and tokens, shipped multi-signature wallet support for assets including ERC20, Stellar, Zcash, and Dash, and streamlined the API and end-user wallet experience across protocols.
- ScaleThe platform grew to secure more than $100B in digital assets.
- Operating changeCross-functional readiness procedures supported the team as it doubled.
- Product changeNew protocol support became a repeatable platform capability rather than a one-off integration.
Why it matters for consulting work
Complex technical systems become more manageable when ownership, customer impact, and operating decisions are made visible. That experience informs platform strategy and operating work where reliability, security, and rapid change must coexist.